Whether you're working for yourself or in a salon, all professional hair stylists are able to sign up. We will ask for proof of business before issuing your discount. You are eligible to register for a professional discount if you are a UK resident.

Your unique discount code
is valid against all CLOUD NINE products excluding bundles.

No. Your unique discount code cannot be used in conjunction with any other offer/discount.

Of course. If you return a product within 45 days of purchase, you’ll receive a full refund. We ask that you cover postage costs and request proof of postage, and we also need the product returned in saleable condition. We can’t accept a returned product if it was purchased over 45 days ago, or if it’s in poor condition, and if you received a gift with your purchase that would need to be returned for a full refund. Finally, personalised products are unfortunately ineligible for return unless faulty.

You can accrue points on orders placed using your unique discount code but you cannot redeem the points in the same transaction as applying your discount code.

No. As your unique discount code is registered to your email address this is for you to use only. Please ask your colleague to contact our Customer Experience Team here Help Centre to receive their own unique discount code.